Support

TG News Support

For app, account, subscription, contributor, privacy, safety and technical help, contact the official TG News support channel below.

Contact

Email: support@tringlobe.com

Include the device platform, app version, affected country/community, a short description and any non-sensitive error message. Never send your password, verification code, Firebase token, API key or full payment-card details.

Choose a helpful subject

  • App support: launch, feed, article, map, translation or notification problems.
  • Account support: sign-in, password reset, email verification, profile or deletion request.
  • Subscriptions: Premium, Contributor Blue, restore purchases or entitlement status. Include the Google Play order reference only if requested.
  • Contributor support: application, badge/status, publishing, scheduled post or own-content management.
  • Community safety: report abusive content in the app first where possible; include a public URL/ID for escalation.
  • Privacy/data request: access, correction, deletion or location/privacy concern.
  • Promote With Us: campaign, creative, approval, billing state or placement.

News corrections and tips

For a correction, include the article URL and the exact statement that needs review. See the Corrections Policy and Editorial Standards. News tips can also use the in-app tip/assessment flow.

Emergencies

TG News support and Community reports are not emergency services. Contact local emergency services and official authorities for urgent danger, weather warnings or safety-critical information.