Total CX, part of the Beyon Group, has announced the signing of three strategic agreements with Bahrain Kuwait Insurance Company (BKIC), covering Manpower Outsourcing Services, Tele-Sales Services, and AI Solutions. The agreements, signed by Total CX Interim CEO Aseel Mattar and BKIC General Manager Mohamed Al Maraj, mark a significant milestone in the developing partnership. The collaboration aims to leverage AI and outsourcing to enhance customer experience and operational efficiency. This strategic move reflects a growing trend in Bahrain’s business landscape toward digital transformation and service innovation.
Article source: bahrainthisweek.com | Image credit: GCC Business News