Categories: Bahrain

Total CX and BKIC Partner to Transform Customer Experience with AI and Outsourcing

Total CX, part of the Beyon Group, has announced the signing of three strategic agreements with Bahrain Kuwait Insurance Company (BKIC), covering Manpower Outsourcing Services, Tele-Sales Services, and AI Solutions. The agreements, signed by Total CX Interim CEO Aseel Mattar and BKIC General Manager Mohamed Al Maraj, mark a significant milestone in the developing partnership. The collaboration aims to leverage AI and outsourcing to enhance customer experience and operational efficiency. This strategic move reflects a growing trend in Bahrain’s business landscape toward digital transformation and service innovation.

Article source: bahrainthisweek.com | Image credit: GCC Business News

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