Batelco by Beyon has been awarded the AI Exceptional Products and Services Achievement Award at the prestigious MEA Business Achievement Awards 2026, held in Dubai. The award recognizes the success of Basma, the company’s AI-powered agent, which has transformed customer engagement by delivering fast, intelligent, and personalized service. Basma’s implementation marks a significant step in Bahrain’s digital transformation journey, showcasing the kingdom’s capabilities in artificial intelligence and customer service innovation. The award highlights Batelco by Beyon’s commitment to leveraging cutting-edge technology to enhance user experience.
Article source: bahrainthisweek.com | Image credit: Batelco
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